privacy policy

Your privacy is important to us at RELEASE THE LEASH DOG TRAINING ("we," "our," or "us"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the principles of Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws. This Privacy Policy is subject to PIPEDA and/or any other applicable laws and may be updated from time to time. Please review this policy regularly to stay informed about our practices.

1. **Accountability**

RELEASE THE LEASH DOG TRAINING is responsible for all personal information collected and under its control. When third parties act on behalf of RELEASE THE LEASH DOG TRAINING, we ensure they comply with this policy and all applicable privacy laws. We are not responsible for the privacy practices of linked external websites.

2. **Identifying Purposes**

The purpose for collecting personal information is evident at the time of collection. Examples of personal information collected include Name and Contact Information for providing services, and communicating offers and products. We only collect necessary personal information to provide services and communicate with our customers. Any additional information provided by clients will be kept private and confidential.

3. **Consent**

We collect, use, or disclose personal information only with the knowledge and consent of the client. Consent is assumed with a client's use of RELEASE THE LEASH DOG TRAINING's services, except where required by law.

4. **Limiting Collection**

We collect personal information necessary for transactions and to inform clients about our products and offers, in compliance with the law. Clients are informed if any new purpose arises for personal information collection.

5. **Limiting Use, Disclosure, and Retention**

Personal information collected for providing service is stored for the service duration. After a client ceases to be a client, we retain their personal information for future offers and promotions unless instructed otherwise.

6. **Accuracy**

We maintain personal information accuracy, currency, and completeness as necessary to conduct business with clients.

7. **Safeguards**

We protect personal information against loss or theft using appropriate security measures and restrict access only to employees needing the information for business purposes. We train all new employees on this policy.

8. **Openness**

We make information about our policies and practices regarding personal information management available.

9. **Individual Access**

Upon request, we inform individuals of the personal information we have stored and how it has been used or disclosed. We correct or amend inaccurate or incomplete personal information. We do not knowingly collect personal information from individuals under the age of 17.

10. **Challenging Compliance**

For questions or to challenge our compliance with this policy, please contact us at admin@releasetheleash.ca. We will inform individuals of our complaint procedures as appropriate.